Privacy Policy

Last updated 14 October 2026

This policy explains how DALT BET FOOTBALL INTELLIGENT ("we") collects and uses personal data when you use this website, in line with Uganda's Data Protection and Privacy Act, 2019.

1. Data we collect

• Account details: your phone number or email address, and your password (stored only as a secure one-way hash — we cannot read it).
• Subscription and payment details: your plan, amounts and currency, your trial and subscription dates, and for mobile-money merchant payments the network, transaction ID and the phone number you paid from. For card and Pesapal payments we receive the payment status, method, amount and reference from Pesapal, not your card details. We never receive your PIN or card number.
• Country and currency: to show prices in your currency and to understand where our members are, we use the country code of your phone number, the country of your internet (IP) address and your browser's time zone. The country of your IP address is looked up in a database kept on our own server; your IP address is not sent to anyone else for this. We store only the resulting country with your account, not a precise location, and we never ask for your device's GPS location. When you stake on an event, your browser sends a random device number that Dalt created; we store only a scrambled form of it, to detect several accounts staking from one device (fraud prevention). It contains no personal details. If you choose a currency, we remember it.
• Your activity on the site: teams and competitions you follow, slips you save, your Predict & win picks, points and nickname, visit streaks, and your Play safe choices (reminders and breaks).
• Wallet and identity: your deposits, stakes, winnings, withdrawals and the payout details you give us. Before your first withdrawal: your full name, date of birth, ID type and number, and a copy of your ID document.
• Notification settings: if you turn on notifications, your choices, your time zone and the push address your browser gives us (provided by your browser's push service, such as Google, Apple or Mozilla).
• Usage and technical data: sign-in times, and web-server logs that include IP addresses, browser type and pages requested.
• Confirmation of age and terms: the date you confirmed you are 18+ and accepted our terms.

2. Why we use it

• To create and secure your account, including password-reset codes.
• To confirm payments, provide the access you paid for, and handle payment questions.
• To send service messages such as payment confirmations and trial or subscription reminders, and the notifications you turned on.
• To show prices in your currency, run the free game and leaderboard, settle your saved slips and apply the Play safe limits you set.
• To run event markets: keep an accurate record of your wallet, verify your age and identity before withdrawals, and meet our licence and anti-money-laundering obligations. ID documents are kept on our server in a restricted location, seen only by staff who verify identities, and kept for as long as the law and our licence require.
• To keep the service running, prevent fraud and abuse, and meet legal obligations.

We rely on the contract with you, your consent where required, our legitimate interest in operating a secure service, and legal obligations. We do not sell your personal data and do not use it for third-party advertising.

3. Who we share it with

Only service providers that help us run the service, under confidentiality obligations: our hosting provider (servers located in the United Kingdom), our email provider, an SMS provider for text messages, our payment partner Pesapal for card and online payments, and your browser's push service for notifications you turned on. Paying members' Ask Dalt questions are sent to Anthropic, our AI provider (Claude), to write the answer, together with Dalt's own match data; we do not send your name, phone number or email with them and we do not keep the text of your questions, only how many you asked each day. Please do not type personal details into Ask Dalt. Written match previews are also produced by Anthropic from Dalt's match data only. Your nickname, points and rank are visible to other users on the game leaderboard. We obtain exchange rates from a public rate service without sending it any personal data. We may disclose data where required by law or to protect our rights. Because our servers are outside Uganda, your data is transferred abroad; we only use providers that protect it to a standard comparable to Ugandan law.

4. How long we keep it

Account data is kept while your account is open and deleted or anonymised within 12 months after you ask us to close it or after 24 months of inactivity. Payment records may be kept for up to 7 years where needed for accounting and tax purposes. Password-reset codes expire after 15 minutes. Server logs are kept for up to 90 days.

5. Security

Passwords are hashed, connections use HTTPS, and administrative access is restricted to named staff with individual accounts whose actions are logged. No system is completely secure; tell us immediately if you suspect misuse of your account.

6. Your rights

You may ask to access, correct or delete your personal data, object to or restrict its use, or withdraw consent. Contact us at the contact details shown on this site. We will respond within the time required by law. You may also complain to Uganda's Personal Data Protection Office.

7. Children

The service is only for people aged 18 and over. We do not knowingly collect data from anyone under 18 and will delete such accounts when we become aware of them.

8. Cookies

We use one essential cookie to keep you signed in. Your browser's local storage keeps a few settings on your device, such as your accumulator, theme and chosen currency. We do not use advertising or tracking cookies.

9. Changes and contact

We may update this policy; the date above shows the latest version. Data controller: DALT BET FOOTBALL INTELLIGENT. Contact: the contact details shown on this site.